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There are some disadvantages of shopping and buying online, because of which it has not become very popular in some countries. Fraud is a major concern and sellers often ship poor quality goods to the buyer after receiving payment. At other times, the goods purchased are not dispatched to the buyer or features of the product do not match those listed on the e commerce website.

For online shopping, in addition to the listed price, the buyer usually has to pay for shipping and handling. This amount can be significant for low value goods, though many merchants absorb this cost for high value purchases or for purchases above a certain amount. Also if the buyer wishes to return the product, he has to pay extra for shipping it back.

For low value items or products for which after sales service is required, it is better to purchase them from a store in the neighborhood.

Online shopping has become popular in recent years, because buyers can check the prices and specifications of a wide variety of products from different stores before taking a decision. If a product has to be purchased off line, the buyer has to visit a number of stores and check out the prices and features offered before taking a decision. This can be a time consuming process, especially if the stores are not located in the vicinity of the residence of the buyer, who has to spend money traveling to the store.

However, there are some advantages of buying products directly from an off line store. The buyer can actually check the physical condition of the item before making a purchase and in case of any problem, returning the product is simpler. He can also ask for a demonstration of the product to ensure that it is actually working.